This is a typical Steak 'n Shake location with the same type of food that you get at all the other locations everywhere. Against my better judgment, I was convinced to go here and was sorry that I did. The service was okay, but not really great; it's fast food, so don't expect exceptional service. It was a little slow but ok There is no middle ground; either you love it, or you hate it. I am of the ladder party because their food is so damn greasy; it always makes me sick. I won't elaborate on that. The food at this location did the same thing. I was in the ... I won't elaborate. If you love their food, knock yourself out. If you hate their food, avoid it.
(1)
Aaron O.
Good service, the waitress kels was great. The food was what we expected from the fast food chain. Worth the price. The place looks dirty and the bathroom is gross though.
(3)
Charles w.
What do you expect? It's sit down fast food. Seriously though, not horribly bad. The waitress was friendly, but a tad slow. The chili 3 way was hot and tasty. I addicted.
(3)
Jared S.
The service is friendly and the food fresh. However, the bathrooms are revolting. If you are just stopping for food, enjoy. If you need to use the restrooms, find another place to stop.
(3)
Brian F.
Wow. Where to begin. Worst place I've ever not walked out of. Waitress rude, spent 10 minutes yakking to friends while we waited almost an hour for food that was lukewarm when delivered. Way understaffed and with the exception of the girl who greeted us, quite a surly bunch. Must have a work-release arrangement with a parole officer. I've been to S&S before elsewhere and been pleased. Guess it's an individual franchise thing.
(1)
Brady M.
I stopped at this Steak and Shake during my road trip from Fort Riley, KS to Fort Meade, MD. The meal was great and the restaurant was clean and comfortable. Not only did I have a good meal but as I went to the counter to pay for my meal, the manager told me not to worry about it he took care of it. I don't like accepting free meals just because I'm in the military so I told him he didn't have to do that but I appreciated the gesture anyway. He said he knew he didn't have to do it but he wanted to and he was insistent. I was not even in my uniform but he still recognized I was a service member and made a very touching gesture. It makes me feel good to know that not all business is cold and unfeeling, and that people still recognize that it is not always about money but about people. I don't know that managers name but if you read this, thanks again, you are an example and you deserve recognition.
(5)
Mary A.
Stopped here on a road trip around noon (busiest time of the day). Every table was full so it took about 5 minutes for us to be seated. When seated, we were immediately given water and our drink order was taken. She came back within 3 minutes and took our food order. Food was delivered within 5 minutes. Pretty efficient team working during the lunch rush. Bathrooms were dirty/stinky- but again, being the lunch rush, I'm sure they didn't have time to clean after every flush.
(4)
Allison P.
I am a usual fan of steak and shake. But today I entered one and had the worst customer service. We walked in and waited for awhile to be seated, keep in mind we were the only ones waiting. Then the hostess came up and said, "follow me" then just threw our menus on the table and walked away in a very rude manor. Then we continued to sit there and wait on the rude staff to assist us. Nope nothing for 15+ minutes. During our time waiting we watched the same lady who seated us play on her phone at the bar and multiple other employees goof around. After we finally got waited on the food was decent and our waitress was great. I informed the manager about her employee behavior while we were checking out. She didn't seem to think it was relevant being that "they don't have a hostess."
(1)
James D.
Excellent bargin. Great tasting foor. Nice location friendly staff. But the house keeping was terrible. Bad enough to go from 4 to 2. The floor was slippery. Tables had to be cleaned before we sat down. It was a weekday.
(2)
Dennis J.
Good burger at a good price! I dined here many times last year and looking forward to going back this year while visiting family in Terre Haute, mushroom burger is excellent! The only negative here that I can think of is there is no Stake & Shake in Ca.
(5)
Gregory P.
Yes it's a chain restaurant but it might be the cheapest chain restaurant in the history of chains. It was only $12 for two burgers fries and a shake. Service was terrible but the burger was pretty good. The peanut butter shake was excellent. The place was absolutely packed at noon on a Wednesday which was quite surprising. This place will remind you of Denny's and Johnny Rockets though. It's on par with those restaurants.
(3)
Melissa P.
I've been to this particular Steak n Shake location 4 times now, without a single even average experience. The first time was drive-thru and just a chocolate shake and it took 15 minutes. The second time, it took almost 30 minutes to get our food. The third time they served us the wrong order. And tonight, we stood with 2 other groups of people for 15 minutes, waiting to be seated. Not only were NONE of the groups seated, none of us were even acknowledged with a "we'll be right with you" during that 15 minutes...they wouldn't even LOOK at any of us. They kept dodging the long way around the center bank of seating to avoid us. It was so odd. After the 15 minutes, my boyfriend and I walked out. Which really sucks, cuz I really wanted cheese fries and a shake! Of course, I'm sure I'll be back because I love it and its the only one around :o( My dad LOVES Steak n Shake and there isn't one near him, so when he comes to visit, we always go. Once he said to the server, "This has got to be the slowest Steak n Shake in captivity!" to which she replied, "Pretty much!" I mean come on. EDIT: So here's a good joke for you. I wrote the above review on my phone app. We went elsewhere for dinner that night. On our way home, I decided I REALLY wanted a shake, so we hit the same Steak n Shake drive-thru. I was asked to "please hold on a moment" with no one in front of me. 5 minutes later, they still had not taken my order, and I watched as we sat there while 3 employees left out the back exit to sit behind the dumpsters for a smoke break. Effing ridiculous. Now I really don't think I will ever go back. I even wrote Steak n Shake an email, which I never do!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Late Night Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Loud Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : Yes
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Derek E.
This is a typical Steak 'n Shake location with the same type of food that you get at all the other locations everywhere. Against my better judgment, I was convinced to go here and was sorry that I did. The service was okay, but not really great; it's fast food, so don't expect exceptional service. It was a little slow but ok There is no middle ground; either you love it, or you hate it. I am of the ladder party because their food is so damn greasy; it always makes me sick. I won't elaborate on that. The food at this location did the same thing. I was in the ... I won't elaborate. If you love their food, knock yourself out. If you hate their food, avoid it.
(1)Aaron O.
Good service, the waitress kels was great. The food was what we expected from the fast food chain. Worth the price. The place looks dirty and the bathroom is gross though.
(3)Charles w.
What do you expect? It's sit down fast food. Seriously though, not horribly bad. The waitress was friendly, but a tad slow. The chili 3 way was hot and tasty. I addicted.
(3)Jared S.
The service is friendly and the food fresh. However, the bathrooms are revolting. If you are just stopping for food, enjoy. If you need to use the restrooms, find another place to stop.
(3)Brian F.
Wow. Where to begin. Worst place I've ever not walked out of. Waitress rude, spent 10 minutes yakking to friends while we waited almost an hour for food that was lukewarm when delivered. Way understaffed and with the exception of the girl who greeted us, quite a surly bunch. Must have a work-release arrangement with a parole officer. I've been to S&S before elsewhere and been pleased. Guess it's an individual franchise thing.
(1)Brady M.
I stopped at this Steak and Shake during my road trip from Fort Riley, KS to Fort Meade, MD. The meal was great and the restaurant was clean and comfortable. Not only did I have a good meal but as I went to the counter to pay for my meal, the manager told me not to worry about it he took care of it. I don't like accepting free meals just because I'm in the military so I told him he didn't have to do that but I appreciated the gesture anyway. He said he knew he didn't have to do it but he wanted to and he was insistent. I was not even in my uniform but he still recognized I was a service member and made a very touching gesture. It makes me feel good to know that not all business is cold and unfeeling, and that people still recognize that it is not always about money but about people. I don't know that managers name but if you read this, thanks again, you are an example and you deserve recognition.
(5)Mary A.
Stopped here on a road trip around noon (busiest time of the day). Every table was full so it took about 5 minutes for us to be seated. When seated, we were immediately given water and our drink order was taken. She came back within 3 minutes and took our food order. Food was delivered within 5 minutes. Pretty efficient team working during the lunch rush. Bathrooms were dirty/stinky- but again, being the lunch rush, I'm sure they didn't have time to clean after every flush.
(4)Allison P.
I am a usual fan of steak and shake. But today I entered one and had the worst customer service. We walked in and waited for awhile to be seated, keep in mind we were the only ones waiting. Then the hostess came up and said, "follow me" then just threw our menus on the table and walked away in a very rude manor. Then we continued to sit there and wait on the rude staff to assist us. Nope nothing for 15+ minutes. During our time waiting we watched the same lady who seated us play on her phone at the bar and multiple other employees goof around. After we finally got waited on the food was decent and our waitress was great. I informed the manager about her employee behavior while we were checking out. She didn't seem to think it was relevant being that "they don't have a hostess."
(1)James D.
Excellent bargin. Great tasting foor. Nice location friendly staff. But the house keeping was terrible. Bad enough to go from 4 to 2. The floor was slippery. Tables had to be cleaned before we sat down. It was a weekday.
(2)Dennis J.
Good burger at a good price! I dined here many times last year and looking forward to going back this year while visiting family in Terre Haute, mushroom burger is excellent! The only negative here that I can think of is there is no Stake & Shake in Ca.
(5)Gregory P.
Yes it's a chain restaurant but it might be the cheapest chain restaurant in the history of chains. It was only $12 for two burgers fries and a shake. Service was terrible but the burger was pretty good. The peanut butter shake was excellent. The place was absolutely packed at noon on a Wednesday which was quite surprising. This place will remind you of Denny's and Johnny Rockets though. It's on par with those restaurants.
(3)Melissa P.
I've been to this particular Steak n Shake location 4 times now, without a single even average experience. The first time was drive-thru and just a chocolate shake and it took 15 minutes. The second time, it took almost 30 minutes to get our food. The third time they served us the wrong order. And tonight, we stood with 2 other groups of people for 15 minutes, waiting to be seated. Not only were NONE of the groups seated, none of us were even acknowledged with a "we'll be right with you" during that 15 minutes...they wouldn't even LOOK at any of us. They kept dodging the long way around the center bank of seating to avoid us. It was so odd. After the 15 minutes, my boyfriend and I walked out. Which really sucks, cuz I really wanted cheese fries and a shake! Of course, I'm sure I'll be back because I love it and its the only one around :o( My dad LOVES Steak n Shake and there isn't one near him, so when he comes to visit, we always go. Once he said to the server, "This has got to be the slowest Steak n Shake in captivity!" to which she replied, "Pretty much!" I mean come on. EDIT: So here's a good joke for you. I wrote the above review on my phone app. We went elsewhere for dinner that night. On our way home, I decided I REALLY wanted a shake, so we hit the same Steak n Shake drive-thru. I was asked to "please hold on a moment" with no one in front of me. 5 minutes later, they still had not taken my order, and I watched as we sat there while 3 employees left out the back exit to sit behind the dumpsters for a smoke break. Effing ridiculous. Now I really don't think I will ever go back. I even wrote Steak n Shake an email, which I never do!
(1)